Freo Series

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Narwal Freo Series Robot Vacuums & Mops — Smart Cleaning, Thoughtfully Designed

The Narwal Freo Series, including Freo Pro and Freo, brings intelligence and care to every clean. With Freo Mode and DirtSense technology, it knows when to clean deeper — mopping until every floor shines. Triangular mops and EdgeSwing reach where others can’t, capturing every corner with quiet precision. Automatic washing and gentle drying keep everything fresh and ready for the next clean. Freo leaves every space spotless, calm, and cared for — because a truly clean home should also feel peaceful.

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Narwal Freo Pro Robot Vacuum & Mop

$599.99 ~~$699.99~~

$200

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People Frequently Asked

Product Features and Capabilities

Product Features and Capabilities
Support and Maintenance

Are Narwal robots suitable for homes with pets?

Yes, Narwal robots are ideal for homes with pets. They effectively remove pet hair and allergens with their powerful suction and keep floors clean and fresh with their mopping feature. The Freo X Ultra and Freo X Plus includes a unique floating brush that guides hair and fur directly into the suction pipe, ensuring continuous performance with no maintenance required and zero risk of tangling.

What surfaces can the Narwal robot vacuums clean?

The Narwal robot vacuums are a combination vacuum and mop for a variety of surfaces including hardwood, tile, laminate and carpet. It has a high suction power of several Pascals and can reliably remove dirt and dust from various surfaces, including carpets and hard floors. This robot vacuum and mop combo detects how dirty your floors are and makes the best cleaning decisions and actions.

Does Freo X ultra support multi-floor cleaning?

Yes, the Freo X Ultra supports multi-floor cleaning. It features advanced 3D and multi-level mapping technology that allows it to create up to 4 different maps for houses with multiple floors. This ensures that the robot can efficiently navigate and clean each floor with customized layouts that match your home’s unique structure.

Are robot vacuums noisy?

Narwal robots are equipped with ultra-quiet dust cleaning solutions to avoid common noise problems and possible blockages during self-emptying. The operating noise level of Freo X Plus and Freo X Ultra is only 50 dB. This means that you can enjoy perfect floors while maintaining peace and quiet in your home without disturbing your family.

Can robot vacuums clean under furniture?

Yes, robot vacuums are designed to be used under most furniture such as beds, sofas, and tables, enabling them to clean hard-to-reach areas, provided the furniture has a clearance height of at least 13 cm.

How long do the batteries of robot vacuums last?

Battery life varies by model, and Narwal robot vacuums all have excellent endurance and are suitable for cleaning large areas. The battery life of Freo and Freo X Ultra is around 210 minutes, and the battery life of Freo X Plus is longer, running for 254 minutes on a single charge.

Are Narwal robots easy to use and maintain?

Yes, Narwal robots are user-friendly with intuitive apps for scheduling cleanings, monitoring status, and receiving updates. They feature self-contained dust processing technology that compresses dust and dirt, allowing up to 7 weeks without emptying. Maintenance is simplified with removable, washable components, and the robots also include dustbin drying to prevent odors. The station cleans and rinses mop heads, heats them to 40°C (104°F) to dry and eliminate bacteria, and simultaneously cleans itself, ensuring a pristine and odor-free cleaning process.

What is included in the warranty for Narwal products?

All Narwal robots come with a 2-year warranty covering manufacturing defects and malfunctions. Our customer service team is available to provide support and technical assistance, ensuring you get the most out of your Narwal product.

How often do I need to empty the dustbin?

How often you need to empty the dustbin depends on the size of your home and the amount of clutter. The Narwal robot vacuums have a self-collecting feature that compresses dust with disposable dust bags for 3-7 weeks of maintenance-free cleaning.

Does the robot vacuum have a warranty?

Yes, all Narwal robots come with a 1-year warranty that covers manufacturing defects and malfunctions. Our customer service team can provide support and technical assistance to help you get the most out of your Narwal product.

How do I care for my robot vacuum?

Regular maintenance includes emptying the dustbin, cleaning the brushes and filters, checking for tangled hair or debris, and ensuring the sensors and charging contacts are clean. Refer to your user manual for specific maintenance instructions.

What floor cleaner do I use with my Narwal robot?

We strongly recommend you to use the official Narwal floor cleaner， which is all-natural, effectively removes odors, and thoroughly cleans the floor. At the same time, it helps to care for your mopping robot and extend its lifespan.

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