FAQ

• 1. What can a robot vacuum actually do for my home?

  A robot vacuum and mop is an investment in your most finite resource: time. Beyond the baseline task of managing pet hair and fine dust, this technology automates the friction of home maintenance. Instead of dedicating your weekends to manual labor, you can redirect that energy toward your family, your health, or your personal pursuits. It ensures your environment remains pristine without requiring your attention.
  Our vision for this new flagship Narwal Flow 2 is simple: Seamless, intelligent, and tailored to your space. We believe high-end cleaning should be invisible. Narwal respects the aesthetics of your interior; the Flow 2 is designed to operate discreetly, leaving only a flawless result behind. You are not simply purchasing a tool; you are integrating a system that maintains your home’s standards effortlessly.

• 2. What are the latest breakthroughs in mopping technology?

  Mopping has transitioned from basic friction to advanced engineering. While traditional dual-spinning mops are suitable for daily maintenance, they often reach their limit with heavy-duty grime.

  The latest frontier is the Rolling Track Mop, a technology where Narwal leads the industry. Compared with dual spinning mops, the track mop is rolling in high-speed like a treadmill, and the built-in water tank is applying fresh water to clean the mop as well as the floor, for a better cleaning performance without water marks. Plus, this models support 140°F hot-water mopping, making them even more effective against grease and stubborn stains.

• 3. When can I get my hands on Narwal Flow 2?

  Narwal Flow 2 is scheduled for official release in April 2026. We recommend subscribing to our newsletter for priority status and production updates.

• 4. How much will it cost?

  Final pricing is currently being determined. As our most advanced flagship model to date, the Narwal Flow 2 is positioned as a premium investment for those who demand peak performance and cutting-edge technology.

• 5. Why should I trust Narwal?

  Narwal is a global leader in home robotics, serving over 4 million users across 30 countries. Our reputation is built on rigorous R&D and industry-first innovations, including AI-powered Auto mop-washing and the Zero-Tangle System.

  Our commitment to blending high-performance engineering with sophisticated design has earned us accolades from TIME, Forbes, and CNET, as well as prestigious honors like the CES Innovation Award and the Red Dot Design Award.