Freo 20 Robot Vacuum & Mop

$1,099.99 $1,099.99
Limited-Time Early Bird Special Limited-Time Early Bird Special
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$1,099.99

Freo 20 Robot Vacuum & Mop

Final Price $1,099.99
7× wider flattened roller mop*
Up to 140°F hot-water mopping*
31,000 Pa hyper suction*
TwinAI Dodge™ obstacle avoidance
All-in-one self-cleaning dock
DualFlow tangle-free system
1.57 in threshold crossing

FlowWash Mopping System

Why does Track Mop take mopping to the next level? Why does Track Mop take mopping to the next level?

Featuring a Track Mop, Freo 20 continuously rinses the mop with fresh water during cleaning, helping remove dirt while maintaining a cleaner mop surface. 140°F hot water helps loosen tough stains for a deeper clean across a variety of floor surfaces. Featuring a Track Mop, Freo 20 continuously rinses the mop with fresh water during cleaning, helping remove dirt while maintaining a cleaner mop surface. 140°F hot water helps loosen tough stains for a deeper clean across a variety of floor surfaces.

Narmind Pro™ Intelligent Perception Narmind Pro™ Intelligent Perception

Wider coverage, heated water flow, and steady downward pressure. Wider coverage, heated water flow, and steady downward pressure.

Thorough Corner & Edge Cleaning Thorough Corner & Edge Cleaning

*Data provided by Narwal lab testing. Actual results may vary depending on conditions. *Data provided by Narwal lab testing. Actual results may vary depending on conditions.

FlowWash real-time self-cleaning rolling track mop system FlowWash real-time self-cleaning rolling track mop system

Uses continuous fresh-water flow to rinse the larger track mop in real time, removing dirt while the mop continuously cleans itself. Uses continuous fresh-water flow to rinse the larger track mop in real time, removing dirt while the mop continuously cleans itself.

Fluid Navigation in Real Scenes Fluid Navigation in Real Scenes

Reaches every corner. Cleans closer to edges. Reaches every corner. Cleans closer to edges.

The auto-reversing side brush reaches hard-to-clean corners, while the extending mop cleans along edges for improved coverage from corners to toe-kicks. The auto-reversing side brush reaches hard-to-clean corners, while the extending mop cleans along edges for improved coverage from corners to toe-kicks.

Thorough Corner & Edge Cleaning Thorough Corner & Edge Cleaning

*Data provided by Narwal lab testing. Actual results may vary depending on conditions. *Data provided by Narwal lab testing. Actual results may vary depending on conditions.

Detects the mess. Adapts the clean. Detects the mess. Adapts the clean.

TwinAI Dodge™ distinguishes dry debris from liquid spills—boosting suction and re-cleaning dry messes when needed, while using reverse-and-forward mopping and keeping the side brush away from wet areas. TwinAI Dodge™ distinguishes dry debris from liquid spills—boosting suction and re-cleaning dry messes when needed, while using reverse-and-forward mopping and keeping the side brush away from wet areas.

AI Dirt Detection–Particle AI Dirt Detection–Particle

The robot intelligently adapts its cleaning strategy by reducing speed, increasing suction power, and performing additional passes when needed to ensure no dirt is left behind. The robot intelligently adapts its cleaning strategy by reducing speed, increasing suction power, and performing additional passes when needed to ensure no dirt is left behind.

AI Dirt Detection–Liquid AI Dirt Detection–Liquid

A dedicated cleaning strategy for liquid spills delivers a hassle-free automated cleaning experience, eliminating the need to manually clean contaminated side brushes. A dedicated cleaning strategy for liquid spills delivers a hassle-free automated cleaning experience, eliminating the need to manually clean contaminated side brushes.

TwinAI Dodge™ Obstacle Avoidance

Human-like vision. AI-powered decisions. Human-like vision. AI-powered decisions.

Dual 1080p RGB cameras and an AI chip understand your home environment, enabling precise navigation and obstacle detection as small as 0.2 in—even in complex floor plans. Dual 1080p RGB cameras and an AI chip understand your home environment, enabling precise navigation and obstacle detection as small as 0.2 in—even in complex floor plans.

Thorough Corner & Edge Cleaning Thorough Corner & Edge Cleaning

*Data provided by Narwal lab testing. Actual results may vary depending on conditions. *Data provided by Narwal lab testing. Actual results may vary depending on conditions.

Advanced vision. Effortless navigation. Advanced vision. Effortless navigation.

Freo 20 detects and navigates around challenging obstacles, from low-profile items to transparent objects, for smoother cleaning across different home environments. Freo 20 detects and navigates around challenging obstacles, from low-profile items to transparent objects, for smoother cleaning across different home environments.

Fluid Navigation in Real Scenes Fluid Navigation in Real Scenes

Smart cleaning that works around your pets. Smart cleaning that works around your pets.

Pet Care Mode adapts cleaning around your pets' activity areas, while Find Your Pet and Pet Moments help you stay connected when you're away. Pet Care Mode adapts cleaning around your pets' activity areas, while Find Your Pet and Pet Moments help you stay connected when you're away.

Quiet cleaning for peaceful moments. Quiet cleaning for peaceful moments.

Baby Care Mode reduces cleaning noise during naps, focused work, and other quiet moments. Baby Care Mode reduces cleaning noise during naps, focused work, and other quiet moments.

Picks up large debris. Adapts to every surface.

Picks up large debris. Adapts to every surface.

31,000 Pa* Suction Power extracts deep-seated dirt and hair from floors and carpets. Aerodynamic roller brush and active-reversing side brush deliver proven tangle-free cleaning for long hair and pet fur. 31,000 Pa* Suction Power extracts deep-seated dirt and hair from floors and carpets. Aerodynamic roller brush and active-reversing side brush deliver proven tangle-free cleaning for long hair and pet fur.

31,000 Pa* Suction Power 31,000 Pa* Suction Power
Snack crumbs Snack crumbs
Snack crumbs Snack crumbs
Pet hair Pet hair
Pet hair Pet hair
Cat & dog food Cat & dog food
Cat & dog food Cat & dog food
Soil pellets Soil pellets
Soil pellets Soil pellets

*Data provided by Narwal lab testing. Actual results may vary depending on conditions. *Data provided by Narwal lab testing. Actual results may vary depending on conditions.

Powerful on hair. Free from tangles. Powerful on hair. Free from tangles.

DualFlow guides hair into the dustbin and helps release wrapped strands, reducing the need for frequent brush maintenance. DualFlow guides hair into the dustbin and helps release wrapped strands, reducing the need for frequent brush maintenance.

Clean Despite Heights Clean Despite Heights
1.57 in Gap Bridging 1.57 in Gap Bridging
0% hair tangling* (Main Brush) 0% hair tangling* (Main Brush)
3.74 in Slim Height 3.74 in Slim Height
0% hair tangling* (Side Brush) 0% hair tangling* (Side Brush)

*Data provided by lab testing. Actual results may vary depending on conditions. *Data provided by lab testing. Actual results may vary depending on conditions.

Cleans across every height challenge. Cleans across every height challenge.

Up to 1.57 in threshold crossing Up to 1.57 in threshold crossing

3.74 in low-profile reach 3.74 in low-profile reach

*Noise level measured at 56.9 dB(A) during vacuuming in Quiet Mode under Narwal laboratory conditions. Actual results may vary. *Noise level measured at 56.9 dB(A) during vacuuming in Quiet Mode under Narwal laboratory conditions. Actual results may vary.

Smarter cleaning. Less hands-on. Smarter cleaning.
Less hands-on.

More cleaning from the same 30-minute recharge. More cleaning from the same 30-minute recharge.

Starting at 20% up to 86 minutes and 775 sq. ft. of cleaning. Starting at 20% up to 86 minutes and 775 sq. ft. of cleaning.

Narwal Freo Mind 4.0 Narwal Freo Mind 4.0

Recommends a cleaning plan based on your home and routine. Recommends a cleaning plan based on your home and routine.

Say “Hey Nawa” Say “Hey Nawa”

Start cleaning with a simple voice command. Start cleaning with a simple voice command.
*In a 30-minute recharge test under controlled conditions, all products started at 20% battery. Freo 20 reached 43% battery, delivering up to 86 minutes of cleaning and covering up to 775 sq. ft. *In a 30-minute recharge test under controlled conditions, all products started at 20% battery. Freo 20 reached 43% battery, delivering up to 86 minutes of cleaning and covering up to 775 sq. ft.

Always fresh. Never a chore. Always fresh. Never a chore.

Maintenance-Free Base Station Maintenance-Free Base Station
140°F hot-air drying 140°F hot-air drying
140°F hot-air drying 140°F hot-air drying
212°F Hot Water Mop Washing 212°F Hot Water Mop Washing
212°F hot-water
mop washing
212°F Hot Water Mop Washing
120 days dust storage 120 days dust storage
120 days dust storage 120 days dust storage
Active water tank self-cleaning Active water tank self-cleaning
Active water tank self-cleaning Active water tank self-cleaning
Simultaneous wash & charge Simultaneous wash & charge
Simultaneous wash & charge Simultaneous wash & charge
Replaceable debris filter Replaceable debris filter
Replaceable debris filter Replaceable debris filter

*Actual performance depends on the home environment. *Actual performance depends on the home environment.

Precision Narwal App Control Precision Narwal App Control

Real-time pet finder Real-time pet finder
Find your pet Find your pet
Baby Care Mode & Pet Care Mode Baby Care Mode & Pet Care Mode
Select Baby/ Pet Care Mode Baby Care Mode &
Pet Care Mode
Baby Care Mode & Pet Care Mode Baby Care Mode & Pet Care Mode
Voice commands Voice commands
Multi-level mapping Multi-level mapping
No-Go Zones No-Go Zones
Freo Mind 4.0 Freo Mind 4.0
Edit Room Edit Room
No-go zones No-go zones
Schedule Cleaning Schedule Cleaning
Schedule cleaning Schedule cleaning
Child Lock Child Lock
Child lock Child lock
Erase Zone Erase Zone
Edit room Edit room

Support

Manual
  • Manual
  • FAQs

Freo 20 Robot Vacuum & Mop User Manual

Download
What is the FlowWash mopping system, and how is it different from a regular robot mop?

FlowWash is a circulating hot-water mopping system that continuously washes the mop as it cleans. Unlike a regular robot mop that drags a damp pad across the floor, Freo 20 uses a wide crawler-style roller mop rinsed with fresh 140°F (60°C) hot water through 16 spray holes. It combines continuous fresh-water cleaning with 12N of downward scrubbing pressure and an extending edge mop to tackle stubborn messes and reach deeper into corners—without simply pushing dirty water around your home.

Why mop with 140°F (60°C) hot water?

Hot water loosens sticky, dried-on, and greasy messes that cold water leaves behind, and it helps sanitize the floor as it cleans. Because the water circulates through the track, the mop stays fresh from the first room to the last — no rewetting the same grime.

How does Freo 20 navigate and avoid obstacles?

Yes. Freo 20 uses the NarMind™ Pro Autonomous System with TwinAI™ dual-camera AI navigation to recognize and avoid common household obstacles. It can detect and navigate around pet waste, charging cables, shoes, toys, and chair and table legs, helping it move smoothly through real-world homes without constantly bumping into clutter. You can also enable Pet Care or Baby Care modes for cleaning tailored to your household.

How strong is the suction, and will it get tangled with hair?

With up to 31,000 Pa of suction power, Freo 20 is designed to pick up dust, debris, and pet hair from both hard floors and carpets. The DualFlow Tangle-Free System combines a conical anti-tangle roller brush with an auto-reversing side brush that helps release wrapped hair before it builds up. That means long hair and pet fur go into the dustbin—not around the brushes—making Freo 20 especially convenient for homes with pets and long-haired family members.


How does the all-in-one base station take care of itself?

After each job the station runs 113–212°F (45–100°C) high-temperature self-cleaning, dries the track with 140°F (60°C) hot air to prevent odor and bacteria, automatically refills the clean-water tank, and empties debris into a 120-day dust bag. The base-station filter is removable, so you can rinse it occasionally.


How often do I have to empty the dust bin?

Most users only swap the dust bag a few times a year. With 120-day auto-empty, Freo 20 deposits debris into a bag at the base station, so day-to-day cleanup is genuinely hands-off.


Product Dimensions Product Dimensions

Freo 20 Freo 20

Robot Robot

13.8 × 14.3 × 3.7 in
(351.2 × 363.5 × 95 mm)
13.8 × 14.3 × 3.7 in
(351.2 × 363.5 × 95 mm)

Base Station Base Station

17.0 × 15.8 × 18.1 in
(431 × 402 × 461 mm)
17.0 × 15.8 × 18.1 in
(431 × 402 × 461 mm)

What’s in the Box What’s in the Box

Rolling Track Mop Rolling Track Mop

Roller Brush Roller Brush

Side brush Side brush

Filter Filter

Dust Bag Dust Bag

Detergent Detergent

Power Cord Power Cord

Scale inhibitor Scale inhibitor

Customer Reviews

Based on 22 reviews
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G
G.
Blown away (or sucked away?) swept off my feet*

I don’t normally leave reviews but holy moly this thing is impressive. I swore I’d never buy another robot vacuum after my last roomba but here we are. This thing does a superb job of cleaning up my black labs dog hair. The mop does awesome too but it won’t get really sticky spots. Can’t say enough good things about this. Plus the sale was awesome!

S
S.
A Powerful Robot Vacuum and Mop That Cleans on Its Own

This robot vacuum and mop is made to do the hard work for you. It cleans your floors while you relax or get other things done. It is a great pick for busy homes. The suction power is very strong at 31,000Pa. That means it can pull up dust, dirt, and pet hair with ease. It works well on hard floors and rugs. It does not just vacuum. It mops too. The FlowWash mop keeps the pad clean as it works, so it does not just push dirt around. Your floors get a fresh, clean look. The TwinAI obstacle avoidance is a smart feature. The robot can spot things in its path and go around them. This means it will not bump into toys, shoes, or furniture. You do not have to clean up the floor before it runs. The robot is easy to set up and use. It moves around your home and cleans room by room. It can find its way back to charge when it runs low. There are a few small problems. It can miss a spot now and then. It may also get stuck on very high rugs. But these are minor things, and the robot still does a great job. If you want clean floors without the work, this robot vacuum and mop is a smart buy. It saves you time and keeps your home fresh every day.

L
L.
Works Wonderfully with Excellent Vacuuming and Mopping Performance

This item arrives neatly enclosed in a product box that provides plenty of protection, ensuring that the robot vacuum and mop is received in perfect condition. Inside the box are the robot vacuum, docking station, and user materials. After reviewing the product information, everything appears to be included as shown in the product description. I love Narwal products and was very excited when I was able to order this new item. This is my third Narwal vacuum/mop robot, and this one performs just as well as my other two.The 31,000Pa suction provides plenty of power for picking up dust, crumbs, pet hair, and other debris from both hard floors and carpets. The FlowWash mopping system also continuously rinses the mop with fresh water while cleaning, which helps keep the mopping process more hygienic. The docking station handles several maintenance tasks, including hot-water mop washing, hot-air drying, automatic tank refilling, and dust storage.I appreciate the slim 3.74-inch design because it allows the robot to clean underneath furniture that might otherwise be difficult to reach. I also like the obstacle avoidance system, which uses dual cameras to identify household objects and navigate around them. Unlike my older robot vacuums from other brands, these Narwal vacuums don’t repeatedly collide with furniture, get confused by stairs, or eat my rugs.Overall, this is a powerful robot vacuum and mop with intelligent navigation and convenient automated maintenance. I have very much enjoyed using this robot vacuum so far, and I look forward to continuing to do so in the future.

D
D.
Perfect for someone who hates to mop

I'll admit it, I'm lazy when it comes to cleaning floors and I absolutely hate mopping, so this thing is great for me. I can let it handle the everyday vacuuming and mopping without having to drag everything out and do it myself. It does a good job getting around furniture and avoiding stuff in its way, and the mopping actually feels like it's cleaning instead of just dragging a wet pad around. There is some setup in the beginning, but once that's done, it takes a chore I hate and pretty much handles it for me. That's a win in my book.

S
S.
My floors have never felt this clean with a robot vacuum!

I’ve only had this for a short time so I’m still messing around with all the settings, but so far I really, really love it. We have a small-ish two bedroom home with a small bathroom and then our living room and kitchen are basically one big room, so there aren’t a ton of separate areas for it to figure out. We also have 3 cats and a toddler so there is ALWAYS cat litter, cat hair, crumbs, random little pieces of whatever my daughter has been eating, etc. all over the floors. I’ve had robot vacuums before and this one mapped our house so much faster than my old one and it also cleans the whole place noticeably faster. The first thing I noticed after it mopped was how CLEAN the floors felt under my feet. We always take our shoes off at the door, so I’m pretty used to noticing what the floors actually feel like, and these felt noticeably cleaner after it ran. I kept walking around because I could actually feel the difference lol. I’m also obsessed with the hot water mopping. It gets the floor so much cleaner than I expected and it dries too so it isn’t leaving a wet floor behind. I was really worried about having a robot mop constantly putting water on our floors and possibly damaging them, but I haven’t had that issue at all. The dock is probably my favorite part because it washes the mop by itself and then dries it, and I weirdly love looking at the dirty water afterward because you can literally see how much stuff it pulled off the floors. It also does the dust emptying and has all the self-cleaning stuff built in so I’m not constantly taking the robot apart and cleaning it myself. The app has WAY more stuff in it than I expected too. It mapped out all of our rooms and I was able to name them, set up cleaning areas, adjust things like floor material and carpet, make no-go zones, set pet cleaning zones and manage furniture on the map. I can also tell it exactly which rooms I want cleaned instead of just sending it everywhere. The task history is nice because I can actually see how much area it cleaned and how long it took, and the reports show things like dirt detection, pets it recognized and obstacles it ran into. I set up a few scheduled cleanings and those worked great once I got everything figured out. The ONE annoying thing was the time zone in the app. For some reason mine was set to a time zone about 6 hours ahead of me by default, so my scheduled cleaning times were obviously not happening when I expected. I had to dig through the settings and find where to change the time zone, but once I fixed it the schedules worked normally. I’ve also been playing around with the different cleaning options instead of just letting it run the same cycle every time, and I like being able to have it vacuum and mop specific areas depending on what the floors need. The obstacle avoidance has been good so far too. With three cats there’s always something sitting somewhere it probably shouldn’t be and I’ve watched it slow down and go around things instead of just bulldozing through them. I’m still learning everything it can do because there are SO many little settings in this app, but I already know this is going to get used constantly in our house. I used to think robot vacuums were more of a “nice to have” thing but with a toddler and three cats I’m starting to realize how much time it saves me. I can have it clean while I’m doing other stuff and then come back to floors that actually feel clean. And the fact that it takes care of the mop washing and drying itself is huge for me because that’s the part of robot mopping I’ve always hated dealing with. I’m really happy with it so far and I’m definitely going to be putting it through its paces because our floors are basically never clean for more than five minutes around here lol.

R
R.
The robot that actually cleans edges properly

I have owned 3 robot vacuums over the years, and they all shared the same weakness: the edges and corners were always left untouched. This model changed that. The first time it ran, I checked the baseboards and they were actually clean. Not 90 percent clean; actually clean. The mopping function is what impressed my wife most. Our kitchen tile gets sticky from cooking, and the rotating mop pads scrub it properly instead of just dragging a damp cloth across. The self-cleaning station means the pads are washed and dried automatically, so they never smell like old dish rags. Obstacle avoidance is genuinely good. It navigates around my kids' toys, chair legs, and the dog's water bowl without getting stuck. I have not rescued it from a tangle in 2 weeks of daily use. For a robot that actually handles the whole floor without babysitting, this is the one. 5 stars.