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Narwal Freo Z10 Ultra Robot Vacuum & Mop

$1,299.99
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$1,299.99

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Total
$1,299.99

Out of stock

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Freo Z10 Ultra & Free Floor Detergent

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Narwal Freo Z10 Ultra Robot Vacuum & Mop

$1,299.99

Out of stock

Narwal Freo Z10 Ultra Robot Vacuum & Mop

$1,299.99

Out of stock

Hyper-Precise Avoidance and Cleaning

Spaces left clean, hazards left alone.

Sees Everything and Reacts Fast

Dual 136° cameras and dual AI chips.

EdgeReach™ Triangular Mop Extension
EdgeReach™ Triangular Mop Extension

Twist & Glide: Dynamic Edge Mastery.

Ultra-Quiet AI-Powered Station
Ultra-Quiet AI-Powered Station

Self-drying, and cleaning, with adaptive hot water mop washing.

18,000Pa Suction
18,000Pa Suction

99%¹ particle removal on hard floors.

Real-Time Cleaning Decisions
Real-Time Cleaning Decisions

Targets, identifies, and adapts for messes.

Advanced Obstacle Avoidance

Ultra-Quiet Base Station

Quiet Yet Powerful Cleaning

Quietly Sucks Up All Debris

Captures 99%* of particles on hardwood floors, effortlessly removing hair, debris, and hidden dust from crevices and carpets.

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DualFlow Tangle-Free System

The side brushes and floating roller brush are cleverly engineered to prevent hair from getting stuck in awkward areas, making maintenance simple and infrequent.

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Certified Zero-Tangle

The SGS-certified* dualFlow tangle-free system easily releases hair and pet fur into the dustbin, preventing tangles and minimizing maintenance.*

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Carpet Cleaning Master

Lifts the mop by 0.47 inches (12mm) and boosts suction 160% to get debris embedded in carpets.*

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Mops Until Floors Look Spotless

Dual mops mimic hand-scrubbing to tackle tough stains like old ketchup and coffee. The Dirt Sensor detects dirt level and mops until clean.*

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All Things Considered

Made for Pet Families

Smarter cleaning that keeps your home clean and comfortable while caring for your furry friends.

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LiDAR 4.0 Navigation

Scans your house and surroundings in full 360° to instantly create a detailed 4-layer 3D map, and plan the most efficient route.

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Voice Control

Manage your cleaning with ease using voice commands. Adjust your preferences effortlessly through Alexa, Siri, or Google Home.

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Specifications

Robot
Dimensions

355*350*109.6 mm


Weight

4.5 kg


Battery

6400mAh


Rated voltage

14.4V


Rated power

65W

Base Station
Dimensions

430.8*462*388.3 mm


Weight

12.2 kg


Rated input

120V 60Hz


Rated output

20V-2.0A


Charging

45W

What's in the Box

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Narwal Freo Z10 Ultra Robot & Base Station

Support

Manual
  • Manual
  • FAQs

Narwal Freo Z10 Ultra User Manual

Download
1. What should I do before starting the first mapping with Freo Z10 Ultra?

Before the first mapping, please remove the black protective camera covering on your Freo Z10 Ultra. This step allows the robot to fully use its visual navigation system and ensures accurate home mapping.

2. What should l do if the robot disconnects from the Freo Z10 Ultra app?

If your Freo Z10 Ultra shows an offline status or network disconnection, follow the 2 steps:

1. Verify 2.4GHz Network

Ensure your router's 2.4GHz band is active (required for smart devices)

2. Run a diagnostic hotspot test

Set up a mobile hotspot using a simple password.

Reconnect the robot to the app via the hotspot.

Note: if the robot connects successfully to the hotspot, the issue may lie with your home Wi-Fi network. Contact your ISp if needed.

3. How should l respond when the base station shows an overflow errors?
  1. Remove the entire cleaning base with the white plastic cleaning tray attached.
  2. Check for any debris blocking the holes and scrub gently with a soft brush if needed.
  3. Use a microfiber cloth to wipe away all standing water from the tray and inside the base station.

Still Not Working?

Pleae contact Narwal Customer Support with a short video or a screenshot of error messages.

4. How to Prevent Narwal Freo Z10 Ultra from Falling Downstairs?

Narwal Freo Z10 Ultra prevents falls using cliff sensors that detect drops with infrared technology.

1. Disable "Stairless Mode": Ensure it’s OFF in App > Settings > General so drop-offs are recognized.
(Map > Map Editing > No-Go Zones)
⚠️ Note: Sensors may not detect very short stairs (shorter than 4 in/10 cm) or extremely dark/black floors.

2.Keep sensors clean: Weekly, wipe the underside sensors to avoid dust interference with a dry cloth.

5. How does the Narwal Freo Z10 Ultra clean carpets safely and effectively?

The Freo Z10 Ultra uses carpet-friendly technology to clean your carpets without damage.

Here's how it works:

1. Precision Sensors: Ultrasonic sensors identify carpets accurately, avoiding confusion with tile gaps or hardwood seams.

2. Auto-Raise Mop: Lifts the mop 12mm when crossing carpets, keeping them dry and free from water marks.

3. Power Boost: Automatically increases suction strength on carpets for deeper debris removal without mop contact.

Notes:

1. By default, the robot avoids carpets to protect them. To enable carpet cleaning, open the app and turn on Carpet Mode (Map Editing > Carpet > Clean the Carpet).

2. Recommended for: Carpets under 20mm thick with pile height ≤ 0.7cm. Very thick or rubber-backed rugs may not be detected reliably.

3. For carpets beyond these limits, it’s recommended to keep Carpet Mode OFF to ensure optimal performance.