Product Help - S10 Pro

Please remove the vacuum from the self-cleaning base, short press the Power On/Off button and follow the voice instructions. Press and twist the handle to initiate cleaning (locked status when θ＞90°). Alternatively you can twist the handle and then short press the Power On/Off button.

If you need to pause the washer during the cleaning process, simply short press the Power On/Off button or lock the handle.

After cleaning is complete, place the vacuum back into the charging base:
1. Enable self-cleaning+drying: Click the self-cleaning button on the side front of the handle to activate self-cleaning mode, which will automatically start drying after self-cleaning is completed;
2. Only enable self-cleaning: Press and hold the self-cleaning button for 2 seconds to enable self-cleaning only;
3. End self-cleaning and drying: To end the self-cleaning or drying task, you can short press the Power On/Off button, or the self-cleaning button.

Reminder: Please clear up all components of the dirty water tank after self-cleaning is complete.

When the angle between the handle and the ground is less than 25°, the vacuum automatically switches to low-area cleaning mode. In areas with more dust and lint, it intelligently adjusts the suction to prevent dust dispersion. This low-area cleaning mode accommodates heights of 150mm and above, with the handle capable of lying flat at 180°, effectively reaching and cleaning those often-overlooked corners. No corner is left untouched.

When cleaning low areas, the S10 Pro slightly reduces suction power in lie-down mode to prevent blowing dust and lint, which could impact the health of sensitive individuals and pets by being inhaled. The entire device can be maneuvered into low spaces and flexibly rotated, ensuring thorough cleaning while preventing the scattering of dust and lint.

1. The vacuum automatically fills the self-cleaning area of the base with water, while the drum rotates to disinfect the roller brush.
2. The fan activates to recover wastewater from the pipeline, directing it to the dirty water tank for cleaning and disinfection of the pipelines.
3. During this process, the system intelligently detects dirt in the pipeline wastewater and performs deep disinfection cleaning.
4. Electrolyzed water is continuously produced throughout to ensure thorough disinfection and cleaning as described above.

After cleaning the floor, place it onto the self-cleaning base and short press the Self-cleaning button. Short press: Initiates self-cleaning and drying (drying starts automatically after self-cleaning is completed); Press and hold for 2s: Only initiates self-cleaning, with self-cleaning time intelligently adjusted based on the actual dirt conditions (55-160s). The drying time for the antibacterial roller brush/filter is less than 30mins.

Removing the dirty water tank will not interrupt the drying of the roller brush, but the fan will stop and cannot dry the pipelines and filter. If you need to dry the filter and roller brush, do not remove the tank. The S10 Pro can also dry the pipelines and filter

When you place the floor washer back on its base for self-cleaning and a low battery is detected, it will automatically charge to 10% before initiating the self-cleaning process.

S10 Pro features a suction of up to 14,000 Pa and a maximum single-device suction power of 76AW, which can clean hair and dust from the floor efficiently, making it ideal for homes with a lot of hair; cleaning is also very easy - all you need to do is remove the solid waste box and dispose of the waste inside.

Installing the Handle:

1. Remove the handle from the packaging box.
2. Insert the handle vertically into the main port of the floor washer.
3. Ensure it is securely attached and not loose.

Removing the Handle:

1. Locate the removal hole on the machine's body where the handle is attached.
2. Insert a hard object, such as a small screwdriver or the tip of a ballpoint pen, into the removal hole and press down on the clip.
3. Simultaneously, push the handle upward to detach it.

The display features an LCD high-definition screen. A round screen approximately 1.28-inches in size is set on the handle; The design on the handle is to make it easier and more intuitive for users to view the screen; this allows for close-up observation, making the operating panel and screen design integrated for more convenient interaction. Additionally, the floor washer's self-cleaning and charging status can be checked without needing to bend down.

While the device is powered on, you can switch between multiple cleaning modes by clicking the "Mode" button on the control panel:

Single Click: Cycle through Suction Mode, Turbo Mode, Quiet Mode, and Smart Mode.

Press and Hold: Activate MAX enhancement; release to exit.

After charging, the screen will enter sleep mode and turn off. Press the Power button to wake the screen, and the charging icon will be displayed.

The S10 Pro features a physical Power On/Off button:

When Cleaning:

Short Press: Power on or pause
Press and Hold for 2 Seconds: Power off

When Self-Cleaning or Drying:
Short Press: End task

Unlocking the Device:

When Powered Off:

Hold the handle and gently press down while pushing it backward to unlock the machine.
Press the Power On/Off button to start cleaning.

When Paused:

Hold the handle and gently apply downward pressure while pushing it backward to unlock the device.
Resume cleaning.

Midway Lock:

If you need to pause during the cleaning process, you can either:

Stand the handle upright at more than a 90° angle, or
Short press the Power On/Off button to pause.
Then, stand the handle upright again to lock and pause the cleaning process.

The S10 Pro Mode Button is a physical, mechanical button that operates as follows:

During cleaning:
Short press: Switch between modes (Smart, Turbo, Quiet, and Suction).
Press and hold: Activate MAX enhancement mode; release to exit MAX enhancement mode.

During self-cleaning or charging with the screen on:
Short press: Activate drying mode only.

While charging with the screen on:
Press and hold for 2 seconds: Toggle voice on/off.

The self-cleaning button is a physical, mechanical button that operates as follows:

When charging with the screen on:

Short press: Activate self-cleaning and drying (drying will start automatically after self-cleaning is completed).
Press and hold for 2 seconds: Activate self-cleaning only.

After placing the floor washer on its base, you can press the "Self-cleaning] button to initiate the self-cleaning process;

In a dry environment, static electricity is easily generated, similar to the sparks that occur when removing a sweater or the static shock received when shaking hands. In sunction mode, the high-speed airflow and the dry rotating roller brush may create static electricity through friction with the structural components. When your body comes into contact with it, a discharge may occur. This is a normal phenomenon and poses no harm. To avoid this, you can start in another mode for about 10 seconds before switching to suction mode; this can help prevent static shocks.

Remove/clean the roller brush cover:
Gently press the Release button on the side of the roller brush cover to remove the cover, and then use water + cleaning brush to clean it

Install the roller brush cover:
Align the roller brush cover and press it down, ensuring it is not loose
Friendly reminder: It is recommended to clean it immediately after each use

You need to disassemble the components of the dirty water tank, use a cleaning brush to clean the inside of the pipelines, and wipe the inner edges with a damp cloth or tissue.

Friendly reminder: Regular cleaning of the pipelines is necessary to prevent the sensors from being blocked by dirt.

1. The built-in power adapter provides a charging interface for the vacuum;
2. The vacuum needs to be placed on the self-cleaning base for self-cleaning;
3. It features a built-in heating mode, providing a hot air drying function.
4. The vacuum will remain in charging state during self-cleaning or drying

When the device is turned off, use a damp cloth or tissue to wipe the body and base. Wipe the side air outlet and the lower hot air outlet on the base with a clean cloth to avoid blocking. To ensure a smooth device operation, regular maintenance is recommended to ensure optimal performance.

The maximum drying temperature is 55°C. During the drying process, please be careful not to touch or get too close to the product to avoid burns. Additionally, do not touch the rotating parts of the roller brush during operation, self-cleaning, or drying to prevent injury.

The base tray needs regular cleaning: Remove the base tray, use water + the included cleaning brush for cleaning, air dry or wipe dry, and then put it back on the base.

The charging contacts on the base need regular cleaning to prevent dirt from affecting the charging interface. If there is dirt on the charging port, gently wipe the charging contacts with a damp tissue in the power off state.

Yes, the floor washer will remain in its charging state during self-cleaning or drying.

Lifespan of Accessories (recommended replacement cycle can be adjusted according to actual usage). The S10 Pro is equipped with a roller brush lifespan detection function. When the roller brush reaches the point where replacement is needed, it will intelligently remind the user to replace it. It is recommended to replace the antibacterial roller brush/filter every 3 to 6 months to maintain the product's cleaning performance. However, the actual replacement rate may vary depending on usage. Regular cleaning and maintenance of the roller brush and filter are required, and it is advised to put them back on the base for self-cleaning and drying after each use to avoid bacteria growth and odors developing.

Daily Maintenance:
The dirty water tank should be cleaned after use on the same day, while the filter, roller brush and cover must be cleaned immediately following each use.

Non-daily Maintenance:
It is recommended to replace the antibacterial roller brush/filter every 3 to 6 months to maintain the product's cleaning performance.

The solid water box of the S10 Pro Floor Washer has a capacity of 150ml.
To open and clean solid waste box, please press the Dirty Water Tank button to remove its components, take out the filter from the top of the box, use the handle to pull out the solid waste box, remove the disposable waste box and dispose of the waste.

The filter can be cleaned with water, but it needs to be thoroughly dried or air-dried before use. After cleaning, it is recommended to shake off excess water from the filter before reinstalling it into the floor washer. A short press of the Mode button can activate the drying function for the filter.

These three indicator lines represent the water level detection under various conditions. During the cleaning process, if the machine tilts, the liquid in the dirty water tank may also shift. To prevent any overflow, as long as the water level in the dirty water tank remains within the range of the indicator lines, it is considered to be in normal detection status.

Please note that using detergents is not recommended. The S10 Pro activates its electrolyzed water function before each cleaning cycle, so using tap water is sufficient for both cleaning and disinfection. Additionally, you can add a small amount of salt to the water for enhanced antibacterial effects.

Please gently press the Release button on the side of the roller brush cover to remove the cover, lift the left end of the roller brush upward, remove the brush, use a hook knife to clean any residual hair at the cleaning brush handle, clean with water + cleaning brush, air dry, and then reinstall it back into the base.

Align the right side of the cleaned roller brush with the roller brush shaft, insert it, and then hook the left end handle back into place, and cover it with the roller brush cover.

Please pull out the dirty water tank of the machine:

Waste Box Cleanup: Remove the filter on the top of the dirty water tank, pull out the solid waste box,
empty out the solid waste, and then clean the waste box and antibacterial filter with clean water

Dirty Water Tank Cleanup: Pour out the dirty water from the dirty water tank, and then rinse it with
water + cleaning brush.

Friendly reminder: Do not clean the filter with a cleaning brush. After cleaning, the filter needs to be
air-dried or machine dried before use