Product Help - T10

User Manual

The T10 automatically slows down when it detects people, pets, objects, or the edges or furniture.

In order to clean the edges and corners more thoroughly, it is equipped with a bumper.

Under normal circumstances, the robot will return to the base station after mopping 53 to 108 square feet. You can also control the robot to wash the mop cloths by clicking the 'Wash Mop' button in the App.

It is safe to use the T10 on level Hardwood, Ceramic, or Composite floors. Those concerned about mop humidity damaging floors can adjust the humidity levels through the Narwal app.

The robot uses lasers to create a map and will need light during the mapping process.

The robot will then use radar to automatically move around rooms and does not need light.

When vacuuming, the volume is about 65dB.

When mopping the volume is about 45dB. This is fairly quiet, similar to the noise level from an ordinary hair dryer in low power mode. For most people, this means going about daily life undisturbed.

In most cases, it takes about 2 hours to mop a room of 1000 square ft. twice.

When in the vacuuming mode, it takes about 40 minutes to sweep a room of 1000 square ft.

As long as the robot is connected to the network the Narwal App can be used to operate the T10 anytime, anywhere.

No, Narwal T10 can only pass over a 0.59-inch threshold and can pass over 0.99 inches with a threshold bar.

If the floor is sloped, like a ramp for door sills, Narwal can handle up to 0.78 inches.

We do not recommend using the robot to clean carpets in either sweeping or mopping mode. The Narwal was built to handle floors of all types such as Hardwood, Ceramic, or Composite floors.

We suggest removing non-wall-to-wall carpets and similar objects the first time you use the device so the robot can build a virtual map of its surroundings. After mapping is complete, you can easily set up ‘no-go zones’ on the map or use included magnetic strips so the T10 knows where to go and areas that aren’t suited for mopping will be bypassed.

Narwal T10 currently is not able to clean pet excrement and vomit, or other large garbage waste, as they can cause the machine to jam.

Accessory replacement:

The side brush and mop should be replaced every 1-3 months.

The dust bin filter should be cleaned every two weeks and should be replaced every 3-6 months

Parts maintenance:

The Omni-directional wheel should be cleaned once a month.

The ribs and bottom grooves should be cleaned every two weeks.

The clean water tank sponge should be cleaned every three months.

The dust bin and the wastewater tank should be cleaned after each use.

For more details, please visit our YouTube channel: https://www.youtube.com/watch?v=967wX4BYtv8

The robot comes equipped with an internal battery, so please do not rinse the robot which might cause malfunctions or damage.

You can wipe the robot shell with a wet cloth and then a dry cloth.

For more details, please visit our YouTube channel: https://www.youtube.com/watch?v=967wX4BYtv8

We do not recommend using other cleaning solutions. Other cleaning products can produce foam or residue that corrodes the piping system by blocking the pipes and parts, causing robot malfunction.

Clean water is sufficient for mopping.

Information about our detergent sheets:

Narwal detergent sheets include newly-developed proprietary ingredients and biodegradable enzymes for an instant and homogeneous water solution for stain removal.

We have engineered our special detergent sheets to produce less foam to prevent malfunctions. Unlike most cleansers, our detergent sheets are made of no corrosive ingredients and help keep the pipes clean and clear.

Instructions: Fill the clean water tank to Maximum Watermarking, then add a detergent sheet that will dissolve. It is not recommended to put the detergent sheet in the tank first before filling it with water.

The mop material is microfiber which absorbs water evenly and sheds little hair while cleaning.