Magnetic Strip Invisible Wall for T10

$16.99
  • Two-meter long magnetic strips with trapezoidal cut makes it as effective as tree virtual walls.Can be cut to fit different spaces.
  • Instructions : Lay the strip on the edges of the areas you do not want the robot to clean, such as carpets and walls. When the robot is done cleaning, the strips can be picked up and stored.

Pay with ease

  • Klarna
$16.99

Out of stock

All reviews

Customer Reviews

Based on 6 reviews
83%
(5)
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17%
(1)
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A
Amy Lee

Magnetic strips work just now narwal is always in a strong magnetic force & can’t work.

Dear Amy,

We are sorry that your robot could not work well.
Please provide the SN number of the robot and a video showing the problem to our support mailbox: support@narwal.com, our support team will also send the email to follow your case.
Thank you for your understanding.

Sincerely,
The Narwal Team

M
Megan Latham
Best purchase

This has been the best purchase and saved me so much time! We got a new puppy and this robot has helped me keep my floors clean. It’s quiet, efficient and has saved my sanity.

Dear Megan,

Thank you for loving Narwal.
We feel honored that the robot can save you more time to do other things.
Hope Narwal could be a nice housekeeper for you.
If you have any ideas or suggestions, please feel free to contact us.

Sincerely,
The Narwal Team

M
M.C.
Outstanding Customer Service!!

Sam from the Narwal support team been more than helpful. He has gone above and beyond to make sure I had a resolution. He was always pleasant and always assuring customer satisfaction!!! I love my Narwal!!! Thank you, Sam!!!

Dear Mende Costello,

Thank you so much for your kind review of our robot and recognition of Narwal Customer Service.
We are so honor that you are having a wonderful experience with Narwal!
Here are what makes Narwal robots superior:
Our robots can automatically backwash the mop, avoiding the trouble of manually washing the mop, and can also intelligently recycle sewage.
At the same time, sweeping the floor is also not inferior, bilateral brush + suction mouth, effectively cleans the ground hair, dust, and other surface garbage.
Thanks again for choosing Narwal.
If you have any questions, please contact us via chat or email at support@narwal.com.
Have a wonderful day!

Sincerely,
The Narwal Team

B
Bindu Udupikrishna
Very satisfied

I am very satisfied with the customer support and product.

Dear Bindu Udupikrishna,

Thank you so much for loving our robot.
We really appreciate that you recognize Narwal Customer Service.
Our robot is a smart home product. It is our brand philosophy to let users free their hands.
Here are what makes Narwal robots superior:
Our robots can automatically backwash the mop, avoiding the trouble of manually washing the mop, and can also intelligently recycle sewage.
At the same time, sweeping the floor is also not inferior, bilateral brush + suction mouth, effectively cleans the ground hair, dust, and other surface garbage.
Thanks again for choosing Narwal.
If you have any questions, please contact us via chat or email at support@narwal.com
Have a wonderful day!

Sincerely,
The Narwal Team

M
Michael Cole
Great Service

The team at Narwal does a great job with answering customer issues and concerns. I’m glad to see a team that is focused on customer service. Keep up the good work!

Dear Michael,

Thank you very much for your valuable comments. This is the driving force for our continuous improvement.
Narwal is 100% committed to customer satisfaction.
We sincerely hope to strengthen communication with users, solve problems as soon as possible, and provide each user with a hands-free cleaning experience and friendly customer service.
Please feel free to contact us if you have any questions. (support@narwal.com)
Thank you again for your support.
Hope you have a wonderful day:)

Best regards,
The Narwal Team

C
C.S.
No carpet detection?

The mop does its job and keeps the floor clean. But the fact it doesn't detect carpet Is its downfall. I have a large house with throw carpets everywhere. I find it hard to believe they expect people to spend 200 dollars on magnet strips to block off carpeted areas.

Dear Cody,

Thank you for contacting Narwal.
Our robot currently does not have the ability to automatically detect carpets and we sincerely apologize for the inconvenience caused. We are always working to improve the Narwal by adding new features and making it more convenient to connect and operate. When we add automatically detect carpets as a function we will post the information on our website.

Also, if you don't want to use the magnet strips, you could directly set no-go zones through our app so that the robot will also not clean the carpets.
Thank you for your understanding.

Sincerely,
The Narwal Team